The Hidden Blind Spot Holding Your Business Back

The problem in your business is usually not the problem.

It’s the thing you keep defending.

The complaint you explain away.

The employee feedback you minimize.

The customer frustration you call “unreasonable.”

The process that is clearly broken but somehow still sacred.

That’s where the real work starts.

Mark Maynard, ACCsays business owners don't get stuck because they lack intelligence.

They get stuck because they are too close to the mess to see it clearly.

When you built the thing, sacrificed for the thing, and carried the thing through the hardest seasons, every criticism can feel personal.

But feedback is not always an attack.

Sometimes it is a flashlight.

The leaders who grow are not the ones who are never wrong.

They are the ones willing to ask:

“What am I not seeing?”

That one question can save your team, your customers, and your business from repeating the same expensive lesson.

I learned so much from working with Mark over the year and this episode is worth the listen! Full episode here.